Frequently Asked Questions

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General Information

Where is Damascus International Airport located?
Damascus International Airport is located approximately 25 km southeast of central Damascus. You can check the airport location on the map here
What is the airport code?
IATA: DAM — ICAO: OSDI.
How can I contact the airport?
Please check the "Contact" page here for the airport's phone numbers and email.
How do I report a complaint, suggestion, or feedback?
Please use the "Feedback" form on this website, or email info@damairport.gov.sy. We aim to respond within 1-2 business days.
How do I report a fraudulent or fake website claiming to be the airport?
Damascus International Airport's only official website is https://damairport.gov.sy. If you encounter another site using our name, please report it to us at info@damairport.gov.sy so we can take action to protect the public.
Where can I find official news and updates?
Official announcements are published on our official social media channels.

Flights & Schedules

How do I check flight arrivals and departures?
Live arrival and departure information for Damascus International Airport is available on the "Flights" page of this website. For the most accurate status, always confirm directly with your airline, as schedules may change.
Which airlines operate from Damascus Airport?
Please check the updated list of operating airlines. Carriers currently serving Damascus include Syrian Airlines, Qatar Airways, Jazeera Airways, Kuwait Airways, Etihad Airways, and Air Arabia Abu Dhabi, with more being added.
What destinations can I fly to from Damascus?
Damascus International Airport operates to many domestic and international destinations. Please check the updated list of destinations. New routes are being added as international services expand.
My flight is delayed or cancelled — what should I do?
Flight delays and cancellations are managed by the operating airline. Please contact your airline directly for rebooking, compensation, or refunds. The airport does not process ticket changes.
How early should I arrive before my flight?
We recommend arriving at least 2 hours before domestic flights and 3 hours before international flights.

Check-in, Baggage & Security

When do check-in counters open and close?
Check-in typically opens 3 hours before departure and closes 45–60 minutes before departure. Confirm exact times with your airline.
What is the baggage allowance?
Baggage allowance is set by your airline, not the airport. Please check your airline's policy for cabin and checked-baggage limits.
What items are prohibited in carry-on and checked baggage?
Restricted and prohibited items follow Syrian Civil Aviation Authority regulations. A full list of prohibited items is available. Common restrictions apply to liquids, sharp objects, and flammable materials.
What are the rules for liquids in hand luggage?
Liquids in carry-on must be in containers of 100 ml or less, carried in a transparent resealable bag, unless otherwise specified for medicines or baby food.
I lost an item at the airport. What should I do?
Contact Damascus International Airport 'Lost and Found' department with a description of the item, the date, and your flight details.

Passport, Visa & Customs

What documents do I need to travel?
You need a valid passport and, for international travel, any required visa. Entry requirements depend on your destination and nationality — check with the relevant embassy before travelling.
What are the customs rules for arriving/departing passengers?
Customs allowances and declaration requirements follow Syrian Customs regulations. Declare any goods, currency above the declared threshold, or restricted items on arrival.
Is there a currency exchange at the airport?
Yes — a currency exchange is available.

Getting To & From the Airport

How do I get to Damascus Airport?
The airport is accessible by car or taxi via the Damascus Airport Road.
Is parking available?
Yes — short-term and long-term parking is available.
Are taxis available at the airport?
Yes — licensed taxis operate from the arrivals area.

Facilities & Services

What facilities are available at the airport?
The terminal offers seating areas, restrooms, prayer rooms, cafés/restaurants, shops, free Wi-Fi, and an information desk.
Is Wi-Fi available?
Yes — free Wi-Fi is available throughout the terminal. Wi-Fi details are available.
Are there facilities for passengers with reduced mobility?
Yes. Assistance for passengers with reduced mobility is available at Damascus International Airport. Please request it through your airline in advance before travelling.
Is there a prayer room?
Yes — prayer rooms are in arrivals, departures and transit areas.
Are there food and shopping options?
Yes — cafés, restaurants, and shops are in departures and transit areas.

Health & Safety

Are there any health or vaccination requirements?
Health and vaccination requirements depend on your destination. Please check current requirements with the relevant authorities before travelling.
Is there medical assistance at the airport?
Yes. First-aid and medical support are available at Damascus International Airport.
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